Zomato rolls out a new cash on delivery fee for selected users.
Zomato has begun charging some customers an extra fee for paying cash on deliveries, marking a new shift in its delivery pricing strategy.
Food delivery major Zomato has introduced a new cash on delivery fee for select customers.1 The additional charge applies directly to users opting for cash payments rather than digital transaction methods.
This update forms part of the platform’s ongoing adjustments to its fee structures and order checkout processes across the Indian market.
The fresh policy rollout enables the platform to manage cash handling operational costs more efficiently.
Industry observers note that this strategic pricing shift encourages digital payment adoption among everyday food delivery consumers.
